Privacy Policy

1. Information We Collect

Depending on how you use the Website, we may collect the following information:

• Contact information you provide voluntarily: when you submit the quick message form, we collect your name, contact phone number, and message content.
• Submission-related technical information: to process your inquiry, we may submit necessary information such as the current page URL together with your form data.
• Device and network information: when you browse the Website, servers, CDNs, or third-party technical service providers may automatically record general technical data such as browser type, device information, IP address, access time, referrer page, and error logs.
• Phone region identification data: when the Website uses the international phone input component, a third-party service may determine your approximate country or region to preset the phone dialing code. This process may involve your IP address or the country code returned by the third party.

The Website currently does not provide member registration, login, online payment, or order systems. Therefore, as a principle, we do not proactively collect sensitive financial information such as ID documents, payment accounts, or bank card numbers.

2. How We Use Your Information

We collect and use your information mainly for the following purposes:

• To respond to your travel inquiries, cooperation requests, or other messages.
• To contact you for follow-up customer service or to provide travel service information.
• To validate phone number formats, optimize form-filling experience, and improve successful contact rates.
• To maintain website security, troubleshoot issues, analyze abnormal requests, and prevent abuse.
• To comply with laws and regulations, or with lawful requests from competent authorities and judicial bodies.

We only use your information within the scope necessary and relevant to the purposes described above, and we do not use the personal data you provide for purposes unrelated to the Website's services.

3. Legal Bases for Processing

We generally process your personal data based on the following grounds:

• Your authorization and consent when you voluntarily submit a form or contact us.
• What is necessary to respond to your inquiries, provide website functions, and complete essential customer service processes.
• What is necessary to maintain website security, system stability, and legitimate interests.
• Other lawful grounds permitted under applicable laws and regulations.

4. Third-Party Services and Data Sharing

To provide website functions, we may use third-party technical services. Based on the current website implementation, these third parties may include, but are not limited to, the following:

• Form submission interface: message data on the Website may be submitted to a third-party form processing service we use to receive, forward, and process your inquiry information. The current website implementation submits to https://api.cernty.com/promo-monitor/googleForm/add.
• Phone number component: the Website uses intl-tel-input for international phone format handling and number validation.
• Country or region identification: the phone input component uses https://ipinfo.io/json to detect your approximate country or region in order to preset the dialing code.
• Static resource services: the Website uses static assets from cdnjs, jsDelivr, and third-party web font resources. These services may collect general technical information when you load the page.

Except for the situations described above, we do not sell, rent, or trade your personal data to unrelated third parties without your consent. However, we may share, disclose, or transfer necessary information in accordance with the law under the following circumstances:

• As required by laws and regulations, court judgments, government orders, or requests from competent authorities.
• To protect the legitimate rights, interests, and safety of the Website, users, or the public.
• During company restructuring, mergers, or asset transfers, within a lawful and necessary scope.

5. Cookies and Similar Technologies

The Website currently does not independently deploy login cookies, member identification cookies, or advertising tracking systems. However, during your use of the Website, your browser, third-party resource services referenced by the Website, or underlying network services may still use cookies, caches, logs, or similar technologies to support resource loading, performance optimization, security protection, or region identification.

You may restrict or delete cookies through your browser settings, but doing so may affect certain functions, such as third-party fonts, phone dialing code presets, static resource loading, or page display effects.

6. Data Retention Period

We retain your information only for as long as necessary to achieve the purposes described in this policy, or for the retention period required by applicable laws and regulations. In general:

• The message data you submit may be retained for a reasonable period required for customer follow-up, service handling, internal recordkeeping, or legal compliance.
• Technical logs, error records, and security records are usually retained only for the period necessary for operation, troubleshooting, security review, and risk control.

When the retention period expires or the processing purpose has been fulfilled, we will delete, anonymize, or stop identifying the relevant data within a reasonable and practicable scope, unless otherwise required by law.

7. Data Security

We have adopted reasonable administrative and technical measures to reduce the risk of unauthorized access, tampering, disclosure, loss, or misuse of data, including but not limited to access controls, submission flow management, and screening of third-party services.

However, please understand that no method of transmission over the Internet or electronic storage can guarantee absolute security. Therefore, although we strive to protect your information, we cannot guarantee absolute security. We recommend that you avoid submitting unnecessary sensitive personal data through the message form.

8. Cross-Border Transfers

Because some third-party resources, fonts, CDNs, or region identification services used by the Website may be located outside your jurisdiction, part of your technical data may be transferred, stored, or processed across different countries or regions. By using the Website, you acknowledge and agree to such cross-border data transfers as necessary for the operation of the Website.

9. Your Rights

To the extent permitted by applicable laws and regulations, you generally have the following rights in relation to your personal data:

• To inquire whether we hold relevant information about you.
• To request correction of inaccurate or incomplete data.
• To request deletion of relevant data where permitted by law.
• To withdraw authorization and consent previously given, without affecting the lawfulness of processing carried out before withdrawal.
• To contact us with privacy-related questions, suggestions, or complaints.

If you wish to exercise the rights above, please contact us through the methods listed in this policy. To protect your account and data security, we may request reasonable identity verification information.

10. Protection of Minors

The Website is primarily intended for users with full civil capacity to obtain travel information and consultation services. If you are a minor, please use the Website and submit personal data under the accompaniment, guidance, or consent of your guardian. If we discover that a minor's personal data has been collected without appropriate authorization, we will delete the relevant data as soon as reasonably practicable.

11. External Links

The Website may contain links to third-party websites or services. Those third-party sites are independently operated by their respective operators, and their privacy policies and data processing practices are not governed by this policy. After you navigate to a third-party website, you should review its privacy policy and assess the relevant risks on your own.

12. Policy Updates

We may update this Privacy Policy from time to time due to changes in laws and regulations, regulatory requirements, service content, or website functions. The updated version will be published on this page and will take effect from the date of publication. If the relevant changes materially affect your rights and interests, we will provide appropriate notice within a reasonable and practicable scope.

13. Contact Us

If you have any questions, suggestions, or complaints regarding this Privacy Policy or the handling of personal data, you may contact us through the following methods:

• Company Name: Xiamen Linzhi Travel International Travel Service Co., Ltd.
• Website Domain: www.linzhitrip.com
• Email: wangshengqin90@gmail.com
• Phone: +86 13666014614
• Address: Room 201, No. 1028, Group 1, Zhaishang, Xiamen Area, China (Fujian) Pilot Free Trade Zone